SUPPORT AND SERVICE: AS LEGENDARY AS PUTZMEISTER PRODUCTS

 

Our customers are the core of our business. That’s why all our training and support services are centred around their convenience. We are able to offer local and worldwide networks of experienced technicians with a superior level of machine support and the assurance of timely, relevant technical assistance from our staff over the phone and onsite. Ease of access to all relevant technical information on our machines and applications. Plus, a range of training programs for both new and experienced operators and workshop managers. Not forgetting tailor made finance options. Being customer-centric is at the heart of our culture, and from initial engagement with us through to delivery you will feel it throughout the entire CPENZ Putzmeister support experience.

 

HEALTH AND SAFETY

VIEW CONCRETE PUMPING HEALTH AND SAFETY GUIDELINES 

VIEW SAFETY AT WORK WITH PUTZMEISTER MACHINES 

 

LOCKDOWN CHECKLIST FOR CONCRETE PUMPS

April 2020

 

Tips to retain pump value and preserve the life of its parts

Most countries around the world are in a lockdown to do what is necessary to reduce the spread of COVID-19. Construction activity is at a standstill and your Putzmeister equipment is lying idle. Even an idle machine needs to be regularly maintained. This is very important to keep your machine in working condition and preserve the value of your investment.

Our team has developed a list of maintenance tips that you or your machine operator can easily undertake. Follow this checklist regularly, and your machine will be ready to resume work smoothly once activity resumes.

 

Stationary Concrete Pumps

- Clean/remove concrete from all machine components.

- Drain water out of water box/ tank and keep it empty.

- It is important to regularly grease all greasing points. You should also apply grease on all exposed hydraulic cylinder rods.

- Drain water from the hydraulic tank once every 5 days.

- Run the engine for 15 minutes every 5 days. This will keep the battery from draining.

- Check all operations and functions. 

 

Truck Mounted Concrete Pump

- Clean/remove concrete from all machine components.

- Drain water out of water box/ tank and keep it empty.

- Store remote and cable inside the cabinet, away from moisture.

- Disengage the hand break of the truck chassis, use tyre/wheel stoppers instead.

- It is important to regularly grease all greasing points. You should also apply grease on all exposed hydraulic cylinder rods including the 3rd arm boom cylinder rod.

- Drain water from the hydraulic tank once every 5 days.

- Run the engine for 15 minutes every 5 days. This will keep the battery from draining.

- Check all operations and functions.

 

Shotcrete Pumps

- Protect the machine from the weather by parking it at an appropriate location and keeping it covered with a canvas.

- Store all components (hoses, head, flanges, joints) correctly and protected from the weather.

- Make sure the circuit breaker is open to isolate the batteries.

- Empty the water tank, the base pump water box and ensure that there is no water in cleaning pump water line.

 

If you encounter any issues or need further support in maintaining your equipment through the lockdown, please get in touch with us on 06 368 4044. Our team will do their very best to guide you remotely during this period.

 

 

 

LOCKDOWN CHECKLIST FOR MORTAR MACHINES

 

With your Mortar machines if you preformed a decommissioning on your machine then they should run up OK, just as they did the last time you used them. If not then you may have a couple of things to check before using them. 

Firstly most of you will have Rotor/stator systems and the problem here is that if it has not had all the water pumped out of the rotor/stator and non mineral oil silicon sprayed in over the shut down period rust can form on the rotor causing it to jam up solid, so before going to site test run your pump and make sure it works. If it is jammed up try reverse running then forward running and do this 2 or 3 times to free it up, but if this does not free it then it will require removing and manually wind the Rotor out of the stator, clean it up, lube with the silicon spray and reassemble. While the rotor is out run the pump up in forward direction to make sure the drive is working correctly just in case something else is causing it not to rotate.

The second thing that should have been done was to open all water drain taps and blow air pressure through all the water lines and water pump getting rid of any water in the system but if this was not done then again rust can form causing issues so the only thing you can do prior to starting is open all water drain taps (depending on the machines) and blow low air pressure (40psi max) through the water system to expel any rusty water that may be there.

The third thing is remove your line pressure gauge, check the underside to make sure it is clean and then with your finger push hard in the middle of the base ( underside) and you should see the needle on the gauge rise slightly. This is very important for safety reasons to know that the gauge is still working.

The forth thing to check is all your hoses and spray nozzles are clean inside without any build up as this will only cause blockages. If your hoses are damaged give CPE a ring and we should be able to send you new hoses on the same day.

Finally make sure all your oil levels are correct, give it a full grease if it has grease points, and it is important that if it has a battery such as a SP11 that it is fully charged as they require full voltage to run correctly. Test  run the pump before leaving your yard so you know it is not going to cause you problems on the first job. Any problems or issues call Don or any of the team at CPE on 06 368 4044, as we are here to make your life easier.